Find the answers to all of our most frequently asked questions.

You can either book and move in online directly from our website or you can contact us and we can send you an online move in link to your phone or email. Once this is complete, we have received payment and verified your ID, we send you a PIN for the gate and map showing the location of your space. You’re then good to go, just don’t forget to bring your own padlock.

You can store almost any household, business, or seasonal items. Our drive-up shipping containers are perfect for large, heavy items like furniture and tools. Our smart-entry indoor units are ideal for documents, clothes, and electronics. Popular items include: Furniture, appliances, and hobby gear. Business stock, tools, and archived files. What you cannot store: For safety, we strictly prohibit hazardous materials, explosives, firearms, illegal goods, perishable food, and living things (pets or plants).

There is no minimum stay at our Peterborough facility. You can rent your storage unit or shipping container for as little or as long as you need, giving you complete flexibility. Short-Term Flexibility: Perfect for moving house, student breaks, or temporary business stock. Long-Term Storage: Secure, ongoing options for your peace of mind. Easy Cancellation: Our rental agreements run in convenient 4-week cycles, allowing you to scale your space up or down easily. Just 14 days notice required to vacate your unit or container.

Paying for your storage is quick, secure, and hassle-free. We operate a completely cash-free system to keep your account safe. To Get Started: We accept credit or debit card payments for your initial security deposit and first 4 weeks of rent. Ongoing Payments: Regular rental payments are automatically collected every 4 weeks via hassle-free Direct Debit. Bank Transfers: We also accept BACS transfers if you prefer to pay your invoices manually.

Yes, you need insurance cover to store your goods with us, as most standard self-storage agreements require items to be insured while on the premises. Why Insurance is Required Total Peace of Mind: It ensures your personal or business belongings are financially protected against unexpected events like fire, theft, or water damage. Industry Standard: Requiring insurance is a standard policy across the UK self-storage industry to protect customers.

Security is our top priority at our central Peterborough facility. We use advanced protection to keep your belongings safe twenty-four hours a day. Our smart-entry indoor units allow you to access your space securely using your smartphone, which completely eliminates the risk of lost keys or stolen padlocks. Additionally, our drive-up shipping containers are housed within a secure, fully enclosed perimeter. The entire site is monitored day and night by high-definition CCTV surveillance, giving you total peace of mind that your personal or business items are locked down and protected around the clock.